Privacy Policy

This Privacy Policy explains how Lingo Boost processes personal data in connection with its website and small-group language courses in ts'q'alt'ubo, Georgia. It applies to inquiries, level screening, enrolment, course administration, and related communications.

Effective Date As stated in policy

Scope All users of our services

Questions Contact

Data category

Data We Collect

We may collect identification and contact details, inquiry and enrolment information, level-screening responses, course preferences, timetable choices, attendance records, payment-related records, and communications sent through the website, by phone, email, contact form, or in person. We may also process technical data such as device and browser information, log data, and cookie-related identifiers when the website is used.

The categories of data collected depend on how users interact with our services.

Collection source

How We Collect Data

We receive data from users when they make an inquiry, request level screening, confirm course terms, enrol, attend lessons, or contact us for support. We also obtain data from booking and payment interactions, and from technical systems that record website access, form submissions, and cookie activity.

Some information is provided directly by the user, while other data is created during course administration or website use.

Cookie type

Cookies We Use

We may use essential cookies to support site operation and security, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their function. We do not use cookies to collect more information than is needed for these purposes.

Cookie use is limited to operational, preference, and basic analytics purposes.

User control

Cookie Controls

Users may manage cookies through browser settings and, where available, through on-site preference tools. Blocking certain cookies may reduce the functionality of forms, session features, or usage measurement tools. Cookie settings on one device or browser do not automatically apply to others.

Browser controls can limit or remove cookies, although some site functions may be affected.

Email contact

[email protected]

Telephone contact

+995 551 93 57 73

Mailing address

ts'q'alt'ubo

Privacy contact

Use the contact details below for questions about this policy or the handling of personal data.

How We Use Data

We use personal data to respond to inquiries, assess starting level, match learners to a suitable group and timetable, confirm course terms, manage enrolment, schedule and administer lessons, support guided practice and progress review, process payments, maintain records, operate the website, and meet legal or accounting obligations. We may also use limited technical data to secure the site and understand general usage patterns.

Processing is tied to course delivery, administration, and compliance.

Service Providers

We may share personal data with service providers that support website hosting, communications, booking administration, payment processing, and basic technical maintenance. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Operational recipients are limited to those needed to run the service.

Legal Disclosure

We may disclose personal data where required to comply with law, a court order, or a lawful request from a public authority. We may also share information when necessary to protect our rights, investigate misuse, or support the safety and security of users, staff, and systems.

Legal disclosure is limited to what is necessary and proportionate.

User Rights

Your Rights

Subject to applicable law, users may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, restriction of certain processing, or objection where processing is based on legitimate interests. Users may also ask for clarification about how their data is used and may withdraw consent where processing relies on consent.

Available rights depend on the nature of the data and the legal basis for processing.

Requests

How to Make a Request

To exercise a privacy right, a user should provide enough information for us to identify the relevant record and verify the request. We may ask for additional details where needed. If a request is incomplete, excessive, or cannot be fulfilled under law, we will explain the outcome in general terms.

Requests are reviewed before action is taken to protect data and prevent unauthorized disclosure.

Data Retention

We retain personal data for the period needed to handle inquiries, manage enrolment, deliver courses, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete it or anonymize it where appropriate. Some records may be kept longer if required by law or if necessary to establish, exercise, or defend legal claims.

Records are kept only for as long as needed for the stated purpose or legal compliance.

Policy Updates

Policy Changes

We may update this Privacy Policy from time to time. The revised version will apply from the date it is posted on the website unless a different effective date is stated. Where changes are material, we may provide a more visible notice through the website or other reasonable communication method.

This notice may be revised to reflect operational, technical, or legal changes.